Justin Jordan, MD, MPH
EDC | 2017
Sick patients often have difficulty attending in-person support groups routinely, as they are held during the work day and are far from where the patients live. In response to this pressing issue, Dr. Justin Jordan is working to build virtual support groups, starting with neuro-oncology, and aiming to broaden to other disease groups. With HTL’s knowledge of the virtual care landscape, Dr. Jordan worked with MGH Telehealth to create virtual support groups for patients, starting in Neuro-Oncology. These support groups utilize multi-user video chat software to allow the many patients who are unable to reach on-site meetings held at MGH to participate in this important supportive care service. The support groups quickly garnered positive feedback with 75% of patients reported overall satisfaction, feeling emotionally supported, and they were likely to recommend to a friend.
Utilizing multi-user video chat software, these virtual support groups allow the numerous patients, who are unable to attend support groups on-campus, to participate in this important supportive care service. The online support groups quickly garnered positive feedback with 75% of patients reporting overall satisfaction, feeling emotionally supported, and indicating they were likely to recommend the program to a friend.