The Healthcare Transformation Lab at Mass General was created to improve the experience and value of healthcare by inspiring collaborative innovation and leveraging novel technologies.

The Team

Approach

At HTL, our enduring mission is to improve the experience and value of healthcare for patients and clinicians.  We do this through collaborative innovation. We facilitate the creation and scale of transformative clinical care projects, train future leaders of healthcare innovation, and serve as a knowledge center for clinicians and our leadership about emerging technologies and best practices for integrating them into healthcare operations.

Knowledge Center for Emerging Technologies

Advances in digital health technology, combined with a focus on human-centered design, are creating the unique opportunity to re-imagine patient care to make it more continuous, coordinated, and convenient. 

HTL serves as a central resource for all stakeholders in the healthcare delivery ecosystem to link front-line pain points with the best validated technology solutions that will change how healthcare is delivered and received.

Clinical Care Accelerator

We work directly with the front-line clinicians to understand real issues and pain points.  We focus in areas such as remote patient monitoring, telemedicine, and patient engagement.  As promising ideas that transform how healthcare is delivered and received emerge, HTL accelerates innovation by directly assisting in the creation, development, and validation of the ideas.  Further, we champion their implementation to ensure a sustainable impact on patient care.

Training Future Leaders

HTL develops and enhances innovation skills for clinicians to improve their ability to have impact in transforming how care is delivered and received.

Our workshops, entrepreneur in residence rotations, and innovator training provide learning and mentoring opportunities for clinicians interested in technology innovation.

Collaborators

Our collaborations maximize impact.  

We work with clinicians, administrators, general staff, students, designers, developers and industry – just to name a few. We bridge the gap between promising healthcare innovation startups and front-line clinical pain points in order to ensure the translation of ideas and prototypes into sustainable solutions.  Whether the goal is to clinically validate technology or to test a new use case, we partner with industry, as well as start-ups, to study the impact of healthcare delivery interventions with our digital health innovation research expertise.

Our Collaborators include the following groups and organizations:

Our Impact

Since 2014, HTL has been making its mark on the healthcare landscape. Click here to view our latest Impact Report and see past reports at well.

Timeline

2022

AHA App 2023

November | HTL Project Launch

After the huge success of the MGH ACLS app – reaching 55,000 global clinician users – HTL co-launches a commercial version of the app, AHA ACLS, with the American Heart Association (AHA) to enhance life-saving care worldwide.


   

March | HTL Personnel

Recent graduate of the Fellowship program, Dr. Andrew Chu, MD, MPH, MBA, wins 2022 Information Technology Award from Massachusetts Medical Society for co-creation of two life-savings apps.

 

July | Applied Research Fellow

The eighth Applied Research Fellow in Health Care Innovation, Michael Senter-Zapata, MD, joins the HTL team.

July | Ether Dome Challenge Year 6

The sixth Ether Dome Challenge launches with members of the eight MGH Patient and Family Advisory Councils

 

December | HTL Publication

HTL’s work on “Technology-enabled Hospital at Home: Innovation for Acute Care at Home” is spotlighted as top article in 2022 by the NEJM Catalyst.

2021

PALS

September | AHA Collaboration

After the huge success of the MGH ACLS app – reaching 55,000 global clinician users – HTL co-launches a commercial version of the app, AHA ACLS, with the American Heart Association (AHA) to enhance life-saving care worldwide.


   

July | HTL Fellow Project

The CareSense Pilot run by Numa Perez, MD completed and launched as an operational program in the Department of Surgery

 

July | Ether Dome Challenge Year 5

The fifth Ether Dome Challenge launches with the Nursing and Patient Care Services, Center for Innovations in Care Delivery

October | HTL Project

The MGH ACLS app reached 20,000 users

 

December | HTL Project

The Eko (remote stethoscope) pilot with Home Hospital launched.

2020

“AHAcollab”

May | AHA Collaboration

HTL announces its collaboration with the American Heart Association (AHA) to create MGH ACLS, an app that offers algorithms and key resources to clinicians responding to life-threatening cardiac emergencies.


   

March | Personnel

Paula McCree joins as Managing Director overseeing strategy planning and implementation, general operations and administration, and special projects.

 

March | HTL Project

HTL announced its collaboration with the American Heart Association (AHA) to create MGH ACLS an app that offers algorithms and key resources to clinicians responding to life-threatening cardiac emergencies.

July | Applied Research Fellowship in Healthcare Innovation

The fourth Applied Research Fellow in Health Care Innovation, Nicholas Houstis, MD, PhD, joins the HTL team.

 

July | Personnel

Greg Snyder, MD, joins HTL as Entrepreneur in Residence focussing on Home Hospital.

 

September | HTL Project Launch

MGH ACLS App is launched internationally via the Apple Store.

2019

“AHAcollab”

July | HTL Collaboration

HTL collaborates with MGH Home Hospital as technical advisor managing, introducing, and piloting new technology to facilitate all aspects of the program operations.


   

May | New Collaboration

HTL consults and judges during Pulse@MassChallenge pitch and demo days and matches with two start-ups: Lighter and Signum.

 

July | Applied Research Fellowship in Healthcare Innovation

The third Applied Research Fellows in Health Care Innovation, Amy Dickey, MD and Andy Chu, MD, join the team.

July | Personnel

Jared Conley, MD, PhD, MPH, Emergency Physician joins as Associate Director and Technical Advisor for the Home Hospital Program.

 

August | Personnel

Erik Reinertsen, MD, PhD, joins HTL as Innovator in Residence in Artificial Intelligence and Machine Learning.

2018

“AHAcollab”

January | Mojo 3.0 is Launched

The result of our collaboration with LCS and MGPO, Mojo, a revolutionary paging system on a smartphone is released.


   

July | Personnel Transition

Julia Jackson accepts a new role as Director, Digital Health with Sage Therapuetics.

 

July | Applied Research Fellowship in Healthcare Innovation

The second Applied Research Fellows in Health Care Innovation, Numa Perez, MD and Kostantin Stojanovic, MD, join the team.

August | Ether Dome Challenge Year 4

The fourth Ether Dome Challenge launches with the Department of Surgery.

 

December | Personnel Transition

Maulik Majmudar accepts a new role as Chief Medical Officer with the Amazon Halo organization.

2017

“AHAcollab”

July | MGH HTL Applied Research Fellowship in Healthcare Innovation

First Applied Research Fellows in Healthcare Innovation, Yanik Bababekov, MD and Jocelyn Carter, MD start their work with HTL.


   

January | MassChallenge Collaboration

HTL consults and judges during Pulse@MassChallenge and matches with two start-ups, Medumo and Emerald.

 

March | Ether Dome Challenge Year 3

The third Ether Dome Challenge launches with the Cancer Center.

 

April | New Collaboration

HTL provides project support to the second Medicine Innovation Program grant recipient Areej Al-Jawahri to create the DreAMLand app.

May | Co.Create Collaboration

HTL provides co-development support for three student start-ups: MobioSense, Pine Health, Rendever.

 

December | MassChallenge Collaboration

HTL consults and judges during Pulse@MassChallenge and matches with four start-ups: Day Zero, Diagnostics, Astarte, and Dynamicare.

2016

“AHAcollab”

March | mLab Collaboration

Collaboration between HTL, the Laboratory of Computer Science, the Mass General Physicians Organization, and Information Systems is formalized to form the mLab established to provide one-stop support to digital innovators across MGH.


   

February | MassArt Collaboration

MassArt students conduct user experience research on wayfinding across MGH.

 

February | Co.Create Collaboration

HTL provides co-development support for a student project: QuantaFit.

April | Applied Research Fellowship in Healthcare Innovation

Applications open for the inaugural HTL Applied Research Fellowship in Healthcare Innovation Award.

 

July | New Collaboration

HTL provides project support to the first Medicine Innovation Program grant recipient Kim Blumenthal, MD to create the Allergy Passport app.

2015

“AHAcollab”

December | Novelline Innovation Speaker Series

Novelline Innovation Speaker Series bringing leaders in healthcare innovation, design-thinking, and care delivery to share their experiences and lessons learned with members of the MGH community is launched.


   

March | New Collaboration

HTL partners with Department of Medicine Innovation Taskforce to award the first Collaborative Innovation Grant and on the PrOE PCI project launch.

 

April | New Collaboration

HTL collaborates with MGPO Kitty Hawk Initiative to kick-off of Cardiology’s medical scribe pilot.

 

May | HTL Clinical Affiliate Joins

Aaron Aguirre, MD, PhD, joins HTL as Clinical Affiliate in Cardiac Digital Health.

June | Ether Dome Challenge Year 2

The second Ether Dome Challenge launches with the Department of Cardiology.

 

December | Co.Create Collaboration

HTL provides co-development support for two student start-ups projects: Ask Wilhem and EarID.

2014

“AHAcollab”

April | HTL Launch

Founded by Eric Isselbacher, MD, the MGH Healthcare Transformation Lab is launched with leadership team including Maulik Majmudar, MD, Associate Medical Director and Julia Jackson, Managing Director. Hal Gregersen, Executive Director of the MIT Sloan Leadership Center is Keynote speaker.


   

July | Ether Dome Challenge

The Ether Dome Challenge Program with the Department of Cardiology launches in collaboration with the Harvard Business School.

 

August | MassChallenge Collaboration

HTL provides coaching and clinical guidance to early stage digital start-ups in Massachusetts.

October | New Collaboration

The HTL collaboration with MGH TeleHealth and the Cardiology Division for TeleHealth is launched.

 

December | Co.Create Collaboration

HTL experts pair with students to facilitate development of student-led innovation ideas.

If you have a project or collaboration opportunity that may be a good fit, contact us with your pitch!