The Healthcare Transformation Lab at Mass General was created to improve the experience and value of healthcare by inspiring collaborative innovation and leveraging novel technologies.

The Team

Approach

At HTL, our enduring mission is to improve the experience and value of healthcare for patients and clinicians.  We do this through collaborative innovation. We facilitate the creation and scale of transformative clinical care projects, train future leaders of healthcare innovation, and serve as a knowledge center for clinicians and our leadership about emerging technologies and best practices for integrating them into healthcare operations.

Knowledge Center for Emerging Technologies

Advances in digital health technology, combined with a focus on human-centered design, are creating the unique opportunity to re-imagine patient care to make it more continuous, coordinated, and convenient. 

HTL serves as a central resource for all stakeholders in the healthcare delivery ecosystem to link front-line pain points with the best validated technology solutions that will change how healthcare is delivered and received.

Clinical Care Accelerator

We work directly with the front-line clinicians to understand real issues and pain points.  We focus in areas such as remote patient monitoring, telemedicine, and patient engagement.  As promising ideas that transform how healthcare is delivered and received emerge, HTL accelerates innovation by directly assisting in the creation, development, and validation of the ideas.  Further, we champion their implementation to ensure a sustainable impact on patient care.

Training Future Leaders

HTL develops and enhances innovation skills for clinicians to improve their ability to have impact in transforming how care is delivered and received.

Our workshops, entrepreneur in residence rotations, and innovator training provide learning and mentoring opportunities for clinicians interested in technology innovation.

Collaborators

Our collaborations maximize impact.  

We work with clinicians, administrators, general staff, students, designers, developers and industry – just to name a few. We bridge the gap between promising healthcare innovation startups and front-line clinical pain points in order to ensure the translation of ideas and prototypes into sustainable solutions.  Whether the goal is to clinically validate technology or to test a new use case, we partner with industry, as well as start-ups, to study the impact of healthcare delivery interventions with our digital health innovation research expertise.

Our Collaborators include the following groups and organizations:

Our Impact

Since 2014, HTL has been making its mark on the healthcare landscape. Click here to view our latest Impact Report and see past reports at well.

Timeline

2022

November | HTL Project Launch
After the huge success of the MGH ACLS app – reaching 55,000 global clinician users – HTL co-launches a commercial version of the app, AHA ACLS, with the American Heart Association (AHA) to enhance life-saving care worldwide.

March | HTL Personnel
Recent graduate of the Fellowship program, Dr. Andrew Chu, MD, MPH, MBA, wins 2022 Information Technology Award from Massachusetts Medical Society for co-creation of two life-savings apps.

July | Applied Research Fellow
The eighth Applied Research Fellow in Health Care Innovation, Michael Senter-Zapata, MD, joins the HTL team.

July | Ether Dome Challenge Year 6
The sixth Ether Dome Challenge launches with members of the eight MGH Patient and Family Advisory Councils

December | HTL Publication
HTL’s work on “Technology-enabled Hospital at Home: Innovation for Acute Care at Home” is spotlighted as top article in 2022 by the NEJM Catalyst.

2021

September | AHA Collaboration
After the huge success of the MGH ACLS app – reaching 55,000 global clinician users – HTL co-launches a commercial version of the app, AHA ACLS, with the American Heart Association (AHA) to enhance life-saving care worldwide.

July | HTL Fellow Project
The CareSense Pilot run by Numa Perez, MD completed and launched as an operational program in the Department of Surgery

July | Ether Dome Challenge Year 5
The fifth Ether Dome Challenge launches with the Nursing and Patient Care Services, Center for Innovations in Care Delivery

October | HTL Project
The MGH ACLS app reached 20,000 users

December | HTL Project
The Eko (remote stethoscope) pilot with Home Hospital launched

2020

May | AHA Collaboration
HTL announces its collaboration with the American Heart Association (AHA) to create MGH ACLS, an app that offers algorithms and key resources to clinicians responding to life-threatening cardiac emergencies

March | Personnel
Paula McCree joins as Managing Director overseeing strategy planning and implementation, general operations and administration, and special projects

March | HTL Project
HTL announced its collaboration with the American Heart Association (AHA) to create MGH ACLS an app that offers algorithms and key resources to clinicians responding to life-threatening cardiac emergencies

July | Applied Research Fellowship in Healthcare Innovation
The fourth Applied Research Fellow in Health Care Innovation, Nicholas Houstis, MD, PhD, joins the HTL team

July | Personnel
Greg Snyder, MD, joins HTL as Entrepreneur in Residence focussing on Home Hospital

September | HTL Project Launch
MGH ACLS App is launched internationally via the Apple Store

2019

July | HTL Collaboration
HTL collaborates with MGH Home Hospital as technical advisor managing, introducing, and piloting new technology to facilitate all aspects of the program operations

May | New Collaboration
HTL consults and judges during Pulse@MassChallenge pitch and demo days and matches with two start-ups: Lighter and Signum

July | Applied Research Fellowship in Healthcare Innovation
The third Applied Research Fellows in Health Care Innovation, Amy Dickey, MD and Andy Chu, MD, join the team

July | Personnel
Jared Conley, MD, PhD, MPH, Emergency Physician joins as Associate Director and Technical Advisor for the Home Hospital Program

August | Personnel
Erik Reinertsen, MD, PhD, joins HTL as Innovator in Residence in Artificial Intelligence and Machine Learning

2018

January | Mojo 3.0 is Launched
The result of our collaboration with LCS and MGPO, Mojo, a revolutionary paging system on a smartphone is released

July | Personnel Transition
Julia Jackson accepts a new role as Director, Digital Health with Sage Therapuetics

July | Applied Research Fellowship in Healthcare Innovation
The second Applied Research Fellows in Health Care Innovation, Numa Perez, MD and Kostantin Stojanovic, MD, join the team

August | Ether Dome Challenge Year 4
The fourth Ether Dome Challenge launches with the Department of Surgery

December | Personnel Transition
Maulik Majmudar accepts a new role as Chief Medical Officer with the Amazon Halo organization

2017

July | MGH HTL Applied Research Fellowship in Healthcare Innovation
First Applied Research Fellows in Healthcare Innovation, Yanik Bababekov, MD and Jocelyn Carter, MD start their work with HTL

January | MassChallenge Collaboration
HTL consults and judges during Pulse@MassChallenge and matches with two start-ups, Medumo and Emerald

March | Ether Dome Challenge Year 3
The third Ether Dome Challenge launches with the Cancer Center

April | New Collaboration
HTL provides project support to the second Medicine Innovation Program grant recipient Areej Al-Jawahri to create the DreAMLand app

May | Co.Create Collaboration
HTL provides co-development support for three student start-ups: MobioSense, Pine Health, Rendever

December | MassChallenge Collaboration
HTL consults and judges during Pulse@MassChallenge and matches with four start-ups: Day Zero, Diagnostics, Astarte, and Dynamicare

2016

March | mLab Collaboration
Collaboration between HTL, the Laboratory of Computer Science, the Mass General Physicians Organization, and Information Systems is formalized to form the mLab established to provide one-stop support to digital innovators across MGH

February | MassArt Collaboration
MassArt students conduct user experience research on wayfinding across MGH

February | Co.Create Collaboration
HTL provides co-development support for a student project: QuantaFit

April | Applied Research Fellowship in Healthcare Innovation
Applications open for the inaugural HTL Applied Research Fellowship in Healthcare Innovation Award

July | New Collaboration
HTL provides project support to the first Medicine Innovation Program grant recipient Kim Blumenthal, MD to create the Allergy Passport app

2015

December | Novelline Innovation Speaker Series
Novelline Innovation Speaker Series bringing leaders in healthcare innovation, design-thinking, and care delivery to share their experiences and lessons learned with members of the MGH community is launched

March | New Collaboration
HTL partners with Department of Medicine Innovation Taskforce to award the first Collaborative Innovation Grant and on the PrOE PCI project launch

April | New Collaboration
HTL collaborates with MGPO Kitty Hawk Initiative to kick-off of Cardiology’s medical scribe pilot

May | HTL Clinical Affiliate Joins
Aaron Aguirre, MD, PhD, joins HTL as Clinical Affiliate in Cardiac Digital Health

June | Ether Dome Challenge Year 2
The second Ether Dome Challenge launches with the Department of Cardiology

December | Co.Create Collaboration
HTL provides co-development support for two student start-ups projects: Ask Wilhem and EarID

2014

April | HTL Launch
Founded by Eric Isselbacher, MD, the MGH Healthcare Transformation Lab is launched with leadership team including Maulik Majmudar, MD, Associate Medical Director and Julia Jackson, Managing Director. Hal Gregersen, Executive Director of the MIT Sloan Leadership Center is Keynote speaker

July | Ether Dome Challenge
The Ether Dome Challenge Program with the Department of Cardiology launches in collaboration with the Harvard Business School

August | MassChallenge Collaboration
HTL provides coaching and clinical guidance to early stage digital start-ups in Massachusetts

October | New Collaboration
The HTL collaboration with MGH TeleHealth and the Cardiology Division for TeleHealth is launched

December | Co.Create Collaboration
HTL experts pair with students to facilitate development of student-led innovation ideas

If you have a project or collaboration opportunity that may be a good fit, contact us with your pitch!