Who We Are

Eric Isselbacher, MD, MHCDS
Founder & Director

Eric Isselbacher is the Founder & Director of the Healthcare Transformation Lab. He is a graduate of Harvard College and Harvard Medical School. He completed both his medical residency and cardiology fellowship at Massachusetts General Hospital. In 1996 he joined the staff of the Cardiology Division at Mass General. Dr. Isselbacher is an Associate Professor of Medicine at Harvard Medical School. He is motivated to innovate by the fact that healthcare providers today are stretched to the limit, if we hope to improve the efficiency, quality, and experience of healthcare, it can’t be by working harder or faster. It will have to be by a willingness to break with tradition and embrace the science of innovation.

LinkedIn >

Julia Jackson, MBA
Managing Director

Julia Jackson is the Managing Director of the Healthcare Transformation Lab where she brings together innovative people to curate and deploy consumer-focused technology to improve the patient and provider experience. Promoting a culture of creativity and collaboration, Julia enjoys building relationships with teams to help them turn bright ideas into tangible solutions that improve care delivery. She earned her MBA from the Simmons School of Management in Boston and her BA from Washington University in St Louis. Prior to MGH, Julia managed public health programs in Malawi, Cote d’Ivoire and Haiti. She traveled abroad working with health ministries and consulting on leadership development.

LinkedIn >

Maulik Majmudar, MD
Associate Director

Maulik Majmudar is a cardiologist and Associate Director of the Healthcare Transformation Lab at Massachusetts General Hospital, and an Instructor at Harvard Medical School. He is also a lecturer at MIT Sloan School of Management. He is an active member of the healthcare innovation and entrepreneurship community, with a specific interest in technology-enabled healthcare innovation. Dr. Majmudar is a founding member of Quanttus, Inc. and currently serves as their Chief Clinical Officer. Dr. Majmudar attended Northwestern University Feinberg School of Medicine and then completed residency training in Internal Medicine at The Johns Hopkins Hospital, followed by a fellowship in Cardiology at the Brigham and Women’s Hospital. He also holds a patent and has had several publications in high-impact journals, such as Nature, Circulation, and Circulation Research.

LinkedIn >

Nora Metzger, MSW
Project Specialist

Nora Metzger is a Project Specialist with the HTL. She started her career as a social worker and became passionate about healthcare access while doing case management in Detroit, Michigan. She is interested in leveraging technology to improve care outcomes for patients and communities. Nora has a background in digital marketing, web content management, and research, and comes to Boston from Seattle, WA, where she was a Project Manager at UW Medicine.

LinkedIn >

Victoria Vacaro
Project Coordinator

Victoria Vacaro is a Project Coordinator with the Healthcare Transformation Lab. Victoria graduated from Boston College with a BA in Film Studies, focusing on screenwriting and film. While working at the Boston Psychoanalytic Society and Institute as a Program and Marketing Coordinator, Victoria got the knack for planning and running events while researching and integrating people-centric, time-saving tech solutions. Victoria is motivated to innovate by the desire to democratize processes, to open people up to new ways of thinking, and to help give people greater control over their own healthcare experiences.

LinkedIn >

Ami Bhatt, MD
Cardiologist, Clinical Affiliate

Ami Bhatt is the director of the Adult Congenital Heart Disease Center at MGH, an active clinical cardiologist, investigator and educator and a clinical affiliate of the Healthcare Transformation Lab. She innovates in the cardiology space at the MGH Heart Center in the domains of telemedicine for patient visits, adolescent education, multimodality teleconferences, and adoption of mobile health technologies. Her work has most recently centered on applying design thinking to the multidisciplinary care process creating transparent systems for coordinating and achieving patient and physician centric care, emphasizing that the two are not mutually exclusive. Her interest in digital health strategy stems from her beliefs that state of the art, personalized care can be delivered to individuals in the community and that “concierge” style medicine is possible for everyone. When she’s not busy innovating, she spends time with her husband and two daughters, having dance parties and traveling.

Aaron Aguirre, MD, PhD
Cardiologist, Clinical Affiliate

Aaron Aguirre is a cardiologist and critical care specialist at the Massachusetts General Hospital and Harvard Medical School a clinical affiliate of the Healthcare Transformation Lab. He received his medical degree from Harvard Medical School and his doctoral degree in electrical and biomedical engineering from the Massachusetts Institute of Technology. He trained in internal medicine, cardiology, and critical care at the Brigham and Women’s Hospital. Dr. Aguirre’s graduate work focused on the development of high-resolution optical imaging methods and catheter technologies for clinical applications, and he has significant experience in the creation and preclinical validation of novel medical devices. His current research at the MGH Center for Systems Biology utilizes innovative molecular imaging and microscopy techniques to investigate the biology of myocardial infarction (heart attack) and related forms of heart disease.

Julianne Soriano, MHA
Digital Health Innovation Manager

Julianne Soriano is the Digital Health Innovation Manager of the Healthcare Transformation Lab.  Passionate about the intersection of healthcare and technology, Julianne started her career as a consultant with Accenture, where she supported clients in the life sciences industry.  She has also served in corporate strategy and business development for Evolent Health, a DC-based firm that supports provider organizations with the transition to value-based care, as well as Visiant Health, a payer services organization. Julianne graduated from the University of Notre Dame with a Bachelor of Business Administration in IT Management, and is enrolled in the Master in Healthcare Administration program at Seton Hall University.

LinkedIn >

Jocelyn Carter, MD, MPH
Aetna Foundation Fellow in Healthcare Innovation

Jocelyn Carter, MD, MPH is a 2017 Aetna Foundation Fellow in Healthcare Innovation with the Healthcare Transformation Lab.  Clinically prepared in preventive medicine, internal medicine and leadership at Dartmouth Hitchcock Medical Center, Dr. Carter is passionate about experiential learning, scalable and cost-efficient initiatives, outcomes research, and healthcare information technology driving the redesign of patient-centered care in healthcare innovation. She is an active member across the MGH community, serving as the MGH Center for Diversity and Inclusion Manager of Trainee Affairs, and on the Department of Medicine’s Albright Medicine Service and Internship Selection Committee in addition to being a practicing internal medicine hospitalist. A recent awardee of a 2017 Partners Healthcare Center for Population Health Delivery System Innovation Implementation Grant, Dr. Carter and her team are studying the impact of patient-community health worker pairings upon hospital discharge on health care outcomes in high risk populations. She is an editor of the Society of Hospital Medicine Clinical Quick Talks and is a regular reviewer for esteemed academic journals.

Yanik Bababekov, MD, MPH
Aetna Foundation Fellow in Healthcare Innovation

Yanik J. Bababekov, MD, MPH, is a 2017 Aetna Foundation Fellow in Healthcare Innovation with the Healthcare Transformation Lab and the Marshall K. Bartlett Surgical Research Fellow in the Department of Surgery at Massachusetts General Hospital/Harvard Medical School. A surgical resident at MGH, Dr. Bababekov works with a multi-disciplinary team aiming to bridge health services research with healthcare innovation and has been recognized as Top 40 under 40 Healthcare Innovator by MedTech Boston. Dr. Bababekov received a BA in Neuroscience from Middlebury College and earned medical and public health degrees from Tufts University School of Medicine. He enjoys exploring the outdoors with his wife, Lindsay, and daughter, Noa.

Debra DiMuzio, MBA
Innovator in Residence

Debra DiMuzio is an Innovator in Residence with HTL. She has a strong desire to understand the complexity of the healthcare system from both sides and believes that Innovation is instrumental in the delivery of global, patient-centric, and value-focused care. Passionate about making a difference in the lives of others, Debra began her career as a Surgical Technologist at MGH, where she also gained project management experience while working with multidisciplinary teams in areas of process and performance improvement. Debra has also served in business strategy and development for Arthrex, a Global Orthopedic Medical Device company, and Cora Systems an international Enterprise Portfolio, Program and Project Management Software Company. Debra earned her MBA from Trinity Business School at Trinity College Dublin, and her BS in Health Management from Northeastern University in Boston.

Jeremy Rosh
Innovation Associate

Jeremy Rosh is an Innovation Associate with the Healthcare Transformation Lab. He comes from Deloitte’s Strategy and Operations Consulting practice where he worked on a broad spectrum of healthcare projects serving payer, provider, and life sciences clients. Passionate about the trend towards a value based healthcare system, Jeremy focused on projects aimed at improving the quality and efficiency of care delivery. Prior to working at Deloitte Consulting, Jeremy helped develop a disease management mobile application at New York’s Mount Sinai Hospital, and is excited about the role technology can play in improving the patient and provider experience. Jeremy completed his undergraduate studies at NYU’s Stern School of Business.

Sherman Leung
Innovation Associate

Sherman is an Innovation Associate with the Healthcare Transformation Lab. He currently works as a product manager at PatientPing to enable providers to seamlessly coordinate patient care. His past healthcare/product experiences include gamifying medication adherence at Mango Health, streamlining reconstructive knee surgery recovery at Muvr Labs, and developing telemedicine services in Kenya at ConnectHealth. He holds degrees in Computer Science and Management Science & Engineering from Stanford University where he was a KPCB Fellow and a co-founder of health++, TreeHacks Health, and SHIFT.

LinkedIn >